Honda Joy Club is an exclusive engagement program for its Honda two wheeler Members. Any new or existing customer who owns a Honda 2 Wheeler can enrol themselves to the program by paying the enrolment fee of ₹412 .
The Program offers its members 5 times value of the price they pay through following benefits:
The other Program Benefits for Members Include Earning Honda Currency on Referral and Exchange. Also customer can earn Honda currency on every transaction at Honda Authrourized Network on:
VAS (Insurance Renewal, Road Side Assistance, Extended Warranty etc.)
On Vehicle Birthday
You can enrol in the Honda Joy Club program if you own a Honda 2 Wheeler using the following ways:
To know more about the program you may call our program helpdesk 1800-532-2555 or email at [email protected] between Monday to Friday between 9:30 AM to 6:30 PM.
For enrolling offline, enrolment form would be available at Honda Dealerships/Service Centers or any Authorized Network. Once the form is filled; an Acknowledgement ID will be generated. This Acknowledgement ID will be used to submit the enrolment fees at the cashier. After the completion of payment loyalty ID will be generated and a Print-out of welcome kit would be handed over to the customer.
After downloading the App from Play store or App Store, customer should follow the below steps:
Step-1 Enter the valid Engine Number and the Chassis Number.
Step-2 Customer mobile number registration and verification via OTP.
Step-3 Profile creation and signup using Facebook or Google account
Step-4 Generate the acknowledgement ID
Step-5 Accept the terms and make payment for the enrolment.
After the payment is successful, the enrolment is complete and the Loyalty ID is generated and a welcome kit is sent to the customer via SMS on his registered mobile number and a digital kit on his/her email id.
Yes, you will be given an Acknowledgement ID, and after making the payment, you will finally receive your Loyalty ID which is valid till 3 years of enrolment period from the day of enrolment. Post enrolment you would receive an automatic SMS and Email on your registered email ID.
As a member of the Honda Joy Club program members would be getting Honda Currency in their account which can be availed as soon as they receive the minimum Honda Currency** balance to avail a benefit.
The Honda Joy Club membership benefits and services can be exclusively availed only at the Honda 2 Wheelers Authorized Network (Dealership/Service Centre) or at Honda Joy Club Partners network.
Honda Joy Club Membership is exclusive for Honda 2 Wheeler Authorized Network as of now and can only be availed at Honda 2 Wheeler Authorized Network i.e. (Honda Motorcycle and Scooter India Pvt Ltd. Authorised Dealership and Service Station).
Existing Members of Honda Joy Club can update their Profile details by using the Honda Joy Club App or website. Alternately, they can visit the nearest Honda Dealership where a customer can request updation of the records. Members can also call the Program helpdesk at 1800-532-2555 and request updation of Profile Information. Every request through any of the modes would be possible only post successful authentication through OTP Verification.
The Members after completing their profile details will receive an Acknowledgement ID that would be Active for 7 Days. This would enable Members to complete their enrolment by paying Enrolment fees ( 412) at the Dealership or online through Secured payment gateway at the Honda Joy Club App. In case this ID Expires, Members would require to register themselves again and follow the same process upto payment of fees
Honda Joy Club entitles its members to enrol multiple vehicles attached to their existing Membership ID.
Program membership is active for 3 Years and it can be renewed by paying the applicable enrolment fees.
At the end of 3 years, the earning will end, but the Members are authorised to utilise their available Honda Currency for another 6 months, post which the remaining Honda Currency will lapse.
A choice to renew the membership will be given before the 3rd year ends, by frequent SMS/Email notifications.
The Customers enrolled under the Honda Joy Club Program would be getting the following:
Digital Health Card
Program Terms & Usage Guide
The reasons for which customers are unable to redeem are the following:
1. You are using an expired vouchers.
2. You are using a used vouchers.
3. Due to network issues at Partner network.
4. You are entering an Invalid voucher code.
Alternatively the customer can call customer helpdesk at 1800-532-2555.
In case customer is making the payment using Online Payment Gateways below charges will apply:
Airtel Payments Bank - ₹ 417.89 (Inclusive of TDR 1.25%+ 18% GST)
Mobikwik - ₹ 419.11 (Inclusive of TDR 1.50%+ 18% GST)
CC Avenue ₹ 349 (Excluding Payment Gateway Charges + 18% GST)
Below are the Payment Gateway charges:
|Credit Cards||Master/Visa (Domestic)||1.95 % +tax|
|Master/Visa (International)||2.75% +tax|
|Amex/JCB||2.75 % +tax|
|Net Banking||ICICI/HDFC||1.60 % + Tax|
|Others||1.15 % + Tax|
|Pre Paid Instruments||As Applicable||1.85 % + Tax|
|Debit Cards||Mastre/VISA/Rupay/Maestro||0.00% + tax for transaction below Rs 2000|
|0.00% + tax for transactions below 2000|
|0.80% + tax for transactions above 2000|
The Honda Joy Club Program fee paid by the customer at the time of enrollment is non-refundable.
No, Mother's maiden name and Nominee name are not mandatory for enrolling in the Honda Joy Club Program.
To know more about the program you may call our program helpdesk 1800-532-2555 or email at [email protected] between Monday to Friday between 9:30 AM to 6:30 PM.
You may enrol in the Honda Joy Club program using Paytm Mall voucher by following steps:
Your Paytm mall voucher will be valid as per the voucher Terms & Conditions of the e-commerce platform from where the voucher has been purchased.
Yes, voucher redeemed from Paytm Mall can be utilised by your friends and Family for enrolling in the Honda Joy Club program.
Honda Currency is referred to the credit of Virtual currency in Members account. These are credited in lieu of Honda Currency earned against transactions made at Honda Authourized Network. Members can also earn bonus Honda Currency through Referrals, Exchange and Participating in events hosted by Honda Joy Club .
Members can get the status of the updated Honda Currency next day post their earning or redemption. Also, member will get the update of Honda currency earned or redeemed via SMS sent on their registered mobile number.
The Honda Currency (HC) refers to the credit of virtual currency which a member earns during the program. The Honda Currecny which is earned by the member will be valid for a period of 42 months from the date of customer enrollment.
Members can check the updated balance of their Honda Currency by installing & logging into the Honda Joy Club app/website or by calling the program helpdesk (1800-532-555) to know the updated balance available for redemption.
Alternatively, Members can send an SMS by writing <Balance Honda Currency>space<Loyalty ID> and send it to 8510822555 in order to get the balance of the Honda Currency. Regular account statement sent at Customer's registered email address would also advise status of Honda Currency earned and redeemed.
Honda Currency can be earned only for transactions made against payment for any services, Spare parts or Accessories by the registered member of Honda Joy Club.
Honda Currency earned cannot be exchanged for cash. It can only be utilized at Honda Authorized network or at Partner network.
Honda Currency which a member earns will get updated within 24 hours. In case the same has not been updated within the stipulated time Members can either raise a ticket on the App, or you can contact our program helpdesk team at 1800-532-2555 or by dropping an email at [email protected]
In the case of over the counter purchases the customer will receive Honda Currency only if the Engine Number and Frame Number of the Vehicle or the Loyalty ID is mentioned on the Invoice.
Member can redeem his earned Honda Currency on their vehicle service, Purchase of Accessories, Purchase of spare parts along with this member can redeem his Honda Currency at different available program alliance.
Member can redeem his earned Honda Currency on any of the program partners irrespective of any limit depending on the availability of HC in his account.
Member will be getting instant notification via SMS or through app about the currency that has been earned on every transaction.
If member redeems a voucher at Honda Dealership, they will be notified through instant SMS/Email notification sent on their registered details, mentioning the name of the voucher utilized.
Member would need to report the issue either by raising a ticket on App, or by calling at our program helpdesk no 1800-532-2555 or they can email the query at [email protected]. Reverse payment if applicable will be executed within 48 hours of reporting.
Members can redeem their Vouchers through the Honda Joy Club App or by visiting the Dealership or any authorized network of Honda 2 Wheelers to utilize the voucher. Alternately the Voucher code can also be fetched through Program Helpdesk.
Non-smart users can redeem the partner vouchers by sending an SMS through their registered mobile number by typing < Redeem> <Partner Name> and send it to < 8510822555>. or customer can call at our program helpdesk 1800-532-2555 for further assistance.
Honda Currency can be redeemed by a member at the following:
Honda Joy Club Partner Network
Vehicle Service at Honda Authourized Network
Accessories at Honda Authourized Network
Spare Parts at Honda Authourized Network
The customer would need to login in to www.hondajoyclub.com or on to the Honda Joy Club App and follow the below process:
Under the Honda Joy Club program, enrolled member will be covered for a period for 3 years against any accidental death. Under the service a claim up to 1 Lakh can be filed by family members of the deceased. This benefit is passed to all enrolled members of the Honda Joy Club.
In order to claim the insurance benefits, family members of the enrolled/deceased member would need to contact the program helpdesk team on 1800-532-2555 and report the incident. The helpdesk team will guide the member further about the claim processes.
In case of multiple vehicles, you can apply for Insurance only on one vehicle, since the owner would be the same.
Honda Joy Club Member would need to call the Program helpdesk on 1800-532-2555 or they can login to the Honda Joy club Mobile app in order to edit any information related to their profile.
The Insuarnce policy under the Honda Joy Club Program is issued for 1 year and the policy will get auto renewed for the 2nd & 3rd Year. In case of any assistance plesae call at 1800-532-2555 or email us at [email protected]
Honda Joy Club members can get the latest program updates by downloading the Program app from App store (For iOS users) and Play store(For Android user).
Honda members can download the Honda Joy Club app in order to get the latest updates and an opportunity to avail program benefits “On the Go”. Using the Program app members can do the following:
Check Update Honda Currency Balance
Redeem Honda Currency
Refer Friends & Family for Honda Vehicle
Exchange or Upgrade their Honda Vehicle
Transaction at Partner Options
Generate Partner Vouchers
Add New Vehicle
Customer can view his updated point balance any time on his mobile app through the dashboard panel, and view his point statements through the Honda Currency transaction history panel.
Member should login to the Honda Joy Club app/Website and go to “Partners tab” to know the available offers and options for redemptions.
Member can report any issue related to the Honda Joy Club program by logging into the Honda Joy Club app. Members can go to the “Support” section to raise a query on raising a query customer will be getting a reference no. or Ticket no. for the query.
In order to enjoy seamless benefits of the Honda Joy Club program members re advised to use the program app only when they are connected to a Network.
Yes, Honda Joy Club app has been incorporated with a secured payment gateway. Members can utilize the payment gateway for paying the enrolment fee of 349*
Loyalty member will be allowed to register more than one vehicle under the same Loyalty ID. This can be done through the Mobile App , where they can go to the tab “Manage Vehicle” and “ Add a New Vehicle”. Here he will be adding the new Frame Number and Engine Number. There would be an additional payment required to be made for this addition, depending on the time duration of owning the original vehicle. Members will get extended benefits of owning his new vehicle and the new vehicle will be registered under his original Loyalty ID.
Honda Joy Club member can report their concern related app by dialling the Program helpdesk no. 1800-532-2555 or they can report the issue by sending an email at [email protected]
Enrolled members of the Honda Joy Club are entitled to refer their friends and family for buying a new Honda 2 Wheeler. This can be done through the mobile app using “Refer Now” tab or by generating a code by sending an SMS to the loyalty engine using a long code from his registered mobile number <REFER> SPACE <Name-of-Referee> SPACE <Referred Customer Mobile Number> and send to <8510822555>
Members are entitled to earn Bonus of 300 Honda Currency for every successful referral.
Once the referral gets confirmed, Member will be receiving a notification through SMS within 24hours, 300 Honda Currency will be added to the balance (This will happen only after the successful purchase of the Honda 2 wheeler by your referred customer and the referred customer has actually shared the referred code)
Yes. You will earn 300 Honda Currency on each successful referral. However the customer would be earning Honda currency basis the 5 confirmed referrals in a month.
Honda Joy Club Members are entitled to earn Bonus Honda Currency whenever they upgrade their existing Honda 2 Wheeler with another Honda 2 Wheeler.
Members can earn 300 Honda Currency every time they upgrade their Honda 2 Wheeler with another one.
Once you upgrade your vehicle, you can get the new vehicle details, the system will remove the previous vehicle details from your Loyalty ID.
After you log in to the App, go to the ‘Manage Vehicle’ tab. The details of the existing vehicle will appear. Click on the ‘Exchange Now’ to proceed forward.
A Unique Vehicle Exchange code is generated and will appear on the screen. Customer will click on "Add Vehicle" and enter the following details.
Once the code is validated in the system, the customer needs to confirm and agree to the terms & conditions of the Exchange vehicle. On confirming, the old vehicle will get dissociated from the Loylaty and the new vhicle is added in the system.
Add New Vehicle in Loyalty
In order to add the new vehicle in Loyalty customer would need to visit Manage vehicle section and click on "Add to Membership ID" and make the payment as per the below table:
1st year 291 + 18 % GST = 343.38
2nd year 320 + 18 % GST= 377
3rd Year 349 + 18% GST = 412
Post the payment, 300 Honda Currency are credited in the account and a SMS/ notification is sent for the same.
The exchange code generated would be active only till 7 days from purchase of the new vehicle date. From 8th day onwards it would be considered as Invalid.
As an Instant program benefit all registered members of Honda Joy Club are entitled to receive a Digital Health Card that can help them avail discounts at Select Pharmacies.
Members can not earn any other benefit unless specified for any direct purchase made at Partner Alliances.
Members can view the List of nearest Network Pharmacies directly from the Honda Joy Club App & Website. The customer would need to do the following:
The members can opt for receiving Physical Card in case they do not use Honda Joy Club App and can avail discounts at Select Pharmacies through the same
Customer logs in to the App. Clicks on ‘Wellness’ tab. The customer can see the network providers in the area and the E-card. The provider is selected. The E-card will be shown at the counter of the selected provider to avail the discount.
Customer logs in to the www.hondajoyclub.com and need to follow the below steps:
1. Click on the ‘H3U Card' available under the menu options'.
2. Screen will appear that will have an image of the Digital card along with the name of the customer and his/her Loyalty ID.
3.On clicking "Participating Stores" customer would be able to get the details of the nearest pharmacy stores.
4. Customer will go to the nearest store and can avail the benefits.
Customer can contact the Program Centre at 1800-532-2555. The agent will check the nearest network provider basis the customer location and will share the details over the call or on email.
Honda Joy club program is available across the social media platforms, members can locate the Honda Joy Club using the handles <at Facebook><At Twitter><At Instagram><At YouTube>
The Customers can get to participate in various online engagement activities exclusive to members. Also, all updates on upcoming events would be posted through this medium.
For adding a vehicle to the existing Loyalty ID, there is an additional payment to be made. The reason for additional payment is to extend the benefit of insurance & health card to the customer for the duration of him owning vehicles.
a. If the customer purchases another vehicle within 0-1 years of owning his original vehicle, he will have to pay ₹ 291 (Exclusive Taxes) and the customer will earn 291 Honda Currency after successful vehicle addition.
b. If the customer purchases another vehicle within 1-2 years of owning his original vehicle, he will have to pay ₹ 320 (Exclusive Taxes) and the customer will earn 320 Honda Currency after successful vehicle addition.
c. If the customer purchases another vehicle within 2-3 years of owning his original vehicle, he will have to pay ₹349 (Exclusive Taxes) and the customer will earn 349 Honda Currency after successful vehicle addition.
Once the customer makes the payment as per the above sub pointers, he will get the extended benefits of owning his new vehicle and the new vehicle will be registered under his original Loyalty ID
There are no limits for adding vehicle under the same loyalty ID. However the customer would need to pay each time when they add a vehicle under the same loyalty ID.
No, voucher redeemed from Paytm Mall can be utilized only on purchasing the new membership and will not be applicable for “Adding a Vehicle”.
The Honda Joy Club App experience and Website has been tested and designed for smooth member experience. However in case any member encounters a technical glitch. They can call the program helpdesk number 1800-532-2555 for assistance and the query would be resolved within 3 Hours.
All Honda Joy Club Android Apps are supported on OS versions 6.0 or later. This is commonly known as Android Marshmallow.
All Honda Joy Club IOS Apps are supported on OS versions 9.3.5 or later. This is commonly known as iPhone 5S
The browser versions are supported on Chrome 48.0.x to 62.0.x or later (recommended), Safari – 10.0.x to 11.0.x or later, Internet Explorer - 10.0 or later, Firefox – 36.0.x to 57.0.x or later. We highly recommend usage of Chrome or Firefox browsers for best experience.
You can set your new PIN by clicking on Unable to Sign in under the Sign in option. In case of any assistance you may call at 1800-532-2555 or email at [email protected]
You may raise a ticket by calling our program helpdesk 1800-532-2555 or email at [email protected] between Monday to Friday between 9:30 AM to 6:30 PM.
Members can share their feedback by contacting the Program Centre directly via Toll Free number (1800-5322-555) or via the In-App facility. You also have an option to send your feedback via email on [email protected] or SMS the below: <FEEDBACK> <feedback message> and send it to 85108-22555.
Members can get to know about the upcoming events by sending an SMS from thier registered mobile number. To know about the events happening in your city,
Type <Honda Joy Club> <EVENT> and send it to 85108-22555. Members can also contact the program centre for nearby events or email at [email protected]
Customer can get to know about their Honda 2 Wheeler Engine Number and the Frame Number, by sending an SMS as :
Type <HONDA>SPACE<VEHICLEDETAILS> and send it to <8510822555>
To update mobile number, Members can send an SMS in following format: <UPDATE> <MOBILE NO> and send it to 85108-22555.
To update their email address, member can send an SMS as below: <UPDATE> <EMAIL ID> and send it to 85108-22555.
To arrange for a call back, the below SMS can be sent: <HELP> and send it to 85108-22555.
Members can choose to send SMS in following Format to know Program details using their registered mobile number:
1. To know your Honda Currency (HC) Balance - Type <BalanceHC> space <loyaltyID> and send to <8510822555>
2. To Refer your Friends & Family for a Honda 2 Wheeler- Type <REFER> SPACE <Name-of-Refree> SPACE <Referred Customer Mobile Number> and send to <8510822555>
3. To Exchange your Existing Honda 2 Wheeler with a new Honda 2 Wheeler - Type <XCHANGE> space <Honda 2 wheeler registration number> and send it to <8510822555>
To Share your Feedback - Type <FEEDBACK> Space <Customer can Write his Feedback> and send it to <8510822555>
4. To know about the Honda Joy Club Event- Type <HondaJoyClub> space <EVENTS> and send it to <8510822555>
5. To Download the Program App Link - Type <HJCAPP> and send it to <8510822555>
6. To Know the Honda Joy Club Website - Type <HJCWEB> and send it to <8510822555>
7. To Know the status of your enrolment-Type <HJC> SPACE <Acknowledgement> SPACE <STATUS> and send it to <8510822555>
Also member can view the complete list of the Long code from the https://www.hondajoyclub.com/non-smartphone-user